Returns Policy – RSP Stores
What Happens Next
Upon delivery of your item, you’ll be given 14 days to return any unwanted items or report any problems.
Items returned must follow the below to be eligible for a refund / exchange:
- Items must be in NEW condition
- items must be in their original packaging (Unless damaged on delivery)
- Any labels must NOT be removed
- A member of RSPstores must be notified within 14 days of delivery with your order details.
Damaged / Defective Items
If you receive a defective item, please contact us directly so we can rectify this for you.
Please ensure you do not use items that are defective as this invalidates your right to return. Any Items returned that are used, will be rejected and damage / usage will be documented.
Changed Your Mind?
You have 14 days to send any order back after this 14 day period your order cannot be returned
If you have a change of mind, we cannot cover returns postage after 14 days, and items returned by choice will need to meet the above criteria. Once an item is returned, and meets the above, you will be notified by a member of RSPstores using your chosen method of contact It is the customers responsibility to return any products back to RSPstores we do not offer a collection service after 14 days thank you.